Privacy Policy

1. Overview

This policy explains how Synlabs ("we", "our", or "us") collects, uses, and safeguards information when you visit our website (synlabs.tech) or use our products and digital services.

2. Information We Collect

We may collect information you voluntarily provide to us, including:

• Support and Careers: Information you choose to send us by email, such as issue details, your name, email address, or portfolio. The issue and careers forms prepare a draft on your device; the draft is sent only when you send it through your email app.
• Waitlist Information: Email address and interest details when you join product waitlists (such as templ).
• Usage Data: Basic technical diagnostics, browser type, device information, and interaction data collected to optimize website performance.

3. How We Use Your Information

We use the collected information for specific, legitimate purposes:

• To respond to product issues and feedback, and consider introductions for future hiring opportunities.
• To notify you about product updates, early access, and releases you have opted into.
• To improve our digital experiences, applications, and ensure platform security.

4. Data Storage & Security

We utilize enterprise cloud infrastructure (including Google Firebase) to securely store and process data. We apply industry-standard technical measures, including HTTPS encryption in transit and strict access controls, to protect your personal information against unauthorized access, alteration, or disclosure.

5. Third-Party Services

We do not sell, rent, or trade your personal information to third parties. We may use trusted service providers solely to facilitate our site operations and hosting under confidentiality agreements.

6. Your Rights & Inquiries

You have the right to request access to, correction of, or deletion of any personal data we hold about you. For any questions regarding this Privacy Policy or your personal data, please contact us at synlabsin@gmail.com.